Privacy Policy

PRIVACY POLICY:

In accordance with what is established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), you are hereby informed that the personal data provided herein will be processed in a file named “Personal Data”, subject to the following processing:

1. CONTROLLER

Identity:: VALISA INTERNACIONAL,S.A
Postal address: Carrer de Colom, 535, 08228 Tarrasa, Barcelona
Telephone: 937 36 05 65
Email: info@valisa.es

2. PURPOSES

Depending on the products, services or functionalities that you wish to enjoy, VALISA INTERNACIONAL, S.A. will process your personal data for the following purposes:

– To fulfil and perform the contracted services
To fulfil and perform the contracted services
The processing of your data is necessary to perform the contracted service that binds us to you. The data that you provide us will be used to: process, send and invoice the products that are acquired and to manage any possible returns once the purchase has been made; manage information requests about the availability of items; and send information about our products.
In order to make orders, customers must provide, in a voluntary manner and under their own responsibility, their personal data (name, surnames, address, telephone, billing data and payment method), which must be true and accurate.

– To manage your user registration in the Customer Area
If you decide to sign up as a user in our Customer Area, we will process your data to identify you as a user of such service and to give you access to the different functionalities, products and services that are available to registered users. You can delete your user account by contacting us at info@valisa.es.

– Newsletter
If you subscribe to our newsletter, we will process your data to manage your subscription and the information you receive about our products. Remember that you can unsubscribe from the newsletter at any time by contacting info@valisa.es.

– Promotional activities
When participating in a promotional activity, you authorise us to process the data that you provide us, in line with each promotional activity, and to disclose such data through various means, including through social media. The legal terms and conditions of the processing will be made available to you for each promotional activity in which you participate, where we will provide you with detailed information on the processing of your data.

– To attend to requests or demands made through our website
We only process the personal data that are strictly necessary to manage or resolve your request or demand.

3. DATA STORAGE PERIODS

The storage periods for your data will depend on the purposes for which your data is processed:

– To fulfil and perform the contracted services
We will process your data for the time needed to manage your product purchases, including their possible returns or related claims. This also includes the time needed to meet legal requirements.
For some services, personal data will be saved until you request their erasure.

– User registration in the Customer Area
We will process your data while you remain a registered user, i.e., until you request their erasure.

– Newsletter
We will process your data until you cancel or unsubscribe from the newsletter.

– Promotional activities
We will store your personal data until you request their erasure.

– Requests or demands made through our website
We only store your personal data for the time necessary to attend to your request or demand.

4. LEGITIMATE BASIS

The legal basis of the data processing for these purposes is the consent that is requested from the User. In no case will the withdrawal of such consent condition the performance of the service agreement:

– To fulfil and perform the contracted services
The processing of your data is necessary to perform the sales agreement that binds us to you.

– User registration in the Customer Area
The processing of your data is necessary to fulfil the terms that govern the use of the Customer Area. In order to sign up as a user, we need to process your personal data.

– Newsletter:
The legitimate basis of processing your data is the consent that you provide when you send your subscription request.

– Promotional activities:
The legitimate basis of processing your data is your acceptance of the legal terms and conditions when participating in promotional activities.

– Requests or demands made through our website
We consider that we have a legitimate interest in attending to the requests or queries that you submit to us.

5. RECIPIENTS

In order to fulfil the purposes stated in this Privacy Policy, we must provide third parties with access to your personal data, which become subject to these parties’ corresponding privacy conditions. These third parties support us in the services that we offer you, and include:

  • Commercial representatives of our trade name
  • Logistics, transport or delivery service providers
  • Service providers and collaborators working in the fields of marketing and publicity
  • Technological service providers
  • Tax advisors
  • Financial organisations

Also, public or private bodies in case of legal summons, for the correct performance of the agreed-upon service.
VALISA INTERNACIONAL, S.A. uses a data processing program that is managed through servers located in the EU and which fulfil the Data Protection regulations applicable to them.

6. RIGHTS

You have the right to receive confirmation on whether we at VALISA INTERNACIONAL, S.A. are processing your personal data or not.
You also have the right to access your personal data and to request the rectification of inaccurate data, or in such a case, request their erasure or restriction when, among other grounds, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances and for reasons related to your specific situation, you can object to the processing of your data.
You can also exercise the right to the portability of your data, and withdraw the consent you have provided at any time, without this affecting the legality of the processing carried out before it was withdrawn, based on the prior consent.

If you wish to exercise any of your rights, you may write us by sending an email to info@valisa.es.

Lastly, we hereby inform you that you may address the Spanish Data Protection Agency and other competent public bodies for any claims related to the processing of your personal data.

7. COOKIES

VALISA INTERNACIONAL, S.A. uses the cookies that are necessary to correctly operate the website. These may be eliminated and/or blocked, but this may cause parts of the site to stop working. When accessing the website, the user will be informed as to the use and reception of Cookies, and his/her consent will be requested to continue browsing. The user may configure his/her browser to prevent the processing of cookies.

When accessing www.valisa.es and/or its area for registered users, the publisher of the website itself may use cookies to collect information on the user, including the number of visits made, the areas visited, the dates of the visit, the duration of the visit, etc. However, in no case will this information allow the user’s full name to be personally identified.

  • Google Analytics, used to register analytical data about the website. http://www.google.com/policies/privacy/
  • Facebook, used for the social media share buttons.
    https://www.facebook.com/help/cookies?ref_type=sitefooter
  • Twitter, used for the social media share buttons. https://twitter.com/privacy
  • Pinterest, used for the social media share buttons. http://about.pinterest.com/es/privacy-policy

By using this website, the user gives his/her consent for the data that have been collected through cookies to be processed by Google Analytics, Facebook, Twitter, and Pinterest for the aforementioned purposes.

8. CONFIDENTIALITY

VALISA INTERNACIONAL, S.A. will process the User’s data in a way that is strictly confidential at all times, while upholding the mandatory duty of secrecy, pursuant to what is established in applicable regulations. For this purpose, it shall adopt all necessary technical and organisational measures to guarantee the security of the data and prevent their alteration, loss and unauthorised processing or access, while taking into account the condition of the technology, the nature of the data that are stored and the risks to which they are exposed.

9. CHANGES TO THE PRIVACY POLICY

VALISA INTERNACIONAL, S.A. reserves the right to revise its Privacy Policy at any time it considers appropriate. In this case, and if the changes are important for your privacy, we will inform you of such changes. In this way, you can review the changes, take them into consideration, and if appropriate, object to them or unsubscribe from a service or functionality.

In any event, we ask that you review this privacy statement on a regular basis to read the most recent version of the VALISA INTERNACIONAL, S.A. Privacy Policy in the case of minor changes.